Privacy policy

Last updated: April 23, 2025

This Privacy Policy describes how Brick Loot ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.brickloot.com (the "Site") or otherwise communicate with us (collectively, the "Services").

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

 


 

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted here and the "Last updated" date will be revised accordingly. Continued use of our Services after such changes indicates your acceptance of the updated Privacy Policy.

 


 

Information We Collect

Information You Provide Directly

  • Contact details: name, address, phone number, and email

  • Order and account information

  • Customer support inquiries

Information We Collect Automatically

  • Usage Data through cookies and tracking technologies

  • Device and browser information

  • IP address and site interaction data

Information from Third Parties

  • Vendors and platforms supporting our Services (e.g., Shopify, Klaviyo)

  • Payment processors

  • Marketing and analytics partners

 


 

How We Use Your Information

  • To provide and fulfill services: process orders, manage accounts, provide customer support

  • For marketing and advertising: send promotions via email, SMS, or ads

  • For security and fraud prevention

  • To improve our Services

 


 

SMS Program and Use of Phone Numbers

Brick Loot's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

If you opt in to our SMS program, we may use your phone number to:

  • Send transactional and promotional messages

  • Provide updates about your order

  • Send cart reminders or time-sensitive offers

We do not share text messaging originator opt-in data or consent with any third parties.

You can opt out of SMS at any time by replying STOP.

 


 

Cookies

We use cookies to:

  • Remember preferences and enhance user experience

  • Analyze website traffic and usage

  • Serve personalized ads

Cookie usage related to Shopify is detailed at: https://www.shopify.com/legal/cookies

You can control cookie preferences through your browser settings. Blocking cookies may impact your experience.

Please note that while your browser may allow you to transmit a "do not track" signal, like many websites, our Site is not designed to respond to such signals. To learn more about "do not track" signals, you can visit http://www.allaboutdnt.com/.

 


 

How We Share Information

We may disclose personal information:

  • To vendors performing services on our behalf

  • To advertising and marketing partners

  • As required by law or during business transactions

 


 

Advertising, Email, and SMS Platforms

Platform

Purpose

How to Unsubscribe / Opt Out

Meta Ads

Personalized ad targeting on Meta

Use Facebook ad settings or opt-out tools

Google Ads

Display ads and retargeting

Adjust ad settings via Google Ad Preferences

SMS

Cart reminders, shipping updates, promotions

Reply STOP to opt out of messages

Email

Promotions, order updates

Click "Unsubscribe" link in any marketing email


Advertising partners may use data for personalized ads based on their own privacy policies and terms.


We collect email addresses only with your express consent. You may unsubscribe at any time using the link provided in our emails.

 


 

Your Privacy Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.

  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.

  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.

  • Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.

  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.

  • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.

  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). If you are located in the European Union or United Kingdom, your rights are outlined under the General Data Protection Regulation (GDPR).

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

 


 

Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children.

 


 

Data Security and Retention

We use industry-standard security measures, but no system is 100% secure. Retention varies based on legal and operational needs.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

 


 

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at help@brickloot.com or mail us at 870 West 410 North Street, Lindon, UT, 84042, US.